How's That Working For Your Facility or Business?

Is your current staff 'just doing a job' or providing a 'wow' service for your residents, patients and their families?  Is your census reflecting the difference?

How's that working for you?

Contact Michelle Matteson to learn how your staff can become 'wow' service providers that creates positive 'word of mouth' marketing without spending a penny!

 

What Others Say

"Michelle, It was great having the opportunity to listen to your great advise on the Success Panel  at the Solid Gold Weekend in Las Vegas.

 You have such great ideas and alot of knowledge to share and will definitely put it all to good use. You are a role model for women regardless of their career choice. Thanks again!"

Tama DeBoer

 www.ojeeze.com

/hypnofacilitator

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Cutting edge tool to attract and retain residents for ALF, SLF, ILF, LTC, Rehab to Home and Retirement Communities

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About Michelle Matteson Marketing & Social Media Management

Meet Michelle

 

 

Michelle Matteson BS Psy Michelle Matteson BS Psy

Michelle Matteson Founder, Creative Director

     With over 25 years experience as a business owner and service based marketing/sales consultant, Michelle Matteson has 'real world' experience in the challenges of staff development and leadership for small business and private/corporate medical practices and long term care facilities.


     Combining education in Psychology and Nursing with numerous certifications  in sub-conscious communication and mind management,  Michelle is a licensed trainer of the Psychology of Persuasion Programs with Kevin Hogan, Psy D  

 

    The Psycology of Persuasion program offers a series of marketing and personal development training that empowers Owners, Executive Directors, Administrators and Department Heads with the skills and knowledge to create a team/staff that attracts medical consumers with an 'experience' rather than simply a 'service'.


     Michelle is currently pursuing a BSN at Indiana State University. and Licensure as Life Coach of NeuroPositivity with Dr. William Larkin

 

 

Professional Experience

·   Division Advisor for the Eastern United States for Licensees of the Psychology of Persuasion Program

·   Member in good standing of the National Professional Woman’s Organization

·   Member of the Coles Area Professional and Business Women’s Organization

·   Adjunct Faculty Member and Annual Presenter at the International Convention and Educational Conference of the NHG Marlborough MA

·   Board of Directors for Charleston Area Chamber of

Commerce

·   Recipient of the Charleston, IL BPW Business Woman of the Year 2005

·   Founding member of the Cumberland County Economic Development Corporation

 

Professional Speaker:

·   Eastern Illinois University School of Business

·   University of Illinois School of Entrepreneurial Studies

·   Sarah Bush Lincoln Health Center Guild

·   Business and Professional Women Chapters in IL

·   Cedar Rapids Iowa Welcome Centers Development Corp

·   Solid Gold NGH Conference Las Vegas NV

·   NGH International Educational and Professional Conference, Boston MA

·   Sales and Marketing Boot Camp, Dr. Kevin Hogan, Las Vegas NV

·   Body Language for Influence, Newark New Jersey

 

Key Professional Skills 

·   Marketing and business development

·   Internet marketing including web 2.0, and social media

·   Background and experience in healthcare

·   Conceptual, strategic and solutions based selling experience

·   Experienced in public speaking, formal presentations

·   Certified and experienced in influence and persuasion techniques

·   Microsoft Office, Excel, PowerPoint

·   Website development and SEO, organic and keyword

·   Community networking and professional organization involvement

·   Negotiation training and expertise

·   Conflict resolution training and experience

·   Emotional and social intelligence training

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