How's That Working For Your Service Based Business?

Is your current staff 'just doing a job' or providing a 'wow' service for your residents, patients and their families?  Is your census reflecting the difference?

How's that working for you?

Contact Michelle Matteson to learn how your staff can become 'wow' service providers that creates positive 'word of mouth' marketing without spending a penny!

 

What Others Say

"Michelle, It was great having the opportunity to listen to your great advise on the Success Panel  at the Solid Gold Weekend in Las Vegas.

 You have such great ideas and alot of knowledge to share and will definitely put it all to good use. You are a role model for women regardless of their career choice. Thanks again!"

Tama DeBoer

 www.ojeeze.com

/hypnofacilitator

Domain Name Specials at 1&1

Attract & Retain Residents

Cutting edge tool to attract and retain residents for ALF, SLF, ILF, LTC, Rehab to Home and Retirement Communities

Alzheimer's Resource

Resource for Caregivers

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Traditional Media Service

  • Meet monthly/or on as needed basis with media representatives
  • Review /negotiate media contracts
  • Create/or record media content
  • Create  print content

 

Social Media Services

  • Monitoring of Social Media for consistency and congruency
  • Monitor and update Social Media with relative content
  • ROI tracking
  • Implementation of new/relevant social media
  • Content & distribution of relevant blog/or e-zine
  • Video/audio recording and editing

Internal and External Marketing Services

  •  Represent business/or practice at public relations/networking events
  • Develop and implement business or practice event marketing.
  • Promote/Host onsite public interest seminars/classes for cross marketing
  • Onsite or Webinar training of new staff in sales & marketing specific to business/practice.
  • Monthly/Quarterly establishment/review marketing/revenue goals
  • Organize and lead/proctor quarterly/monthly staff meetings depending on practice/or business need.
  • Develop/implement staff incentives for meeting revenue/consumer goals.
  • Quarterly staff training and development of internal sales skills.
  • Assist in developing ‘business body language’ color and décor designed for influence and persuasion